South African Airways (SAA) is grappling with increased operational uncertainties as the SAA Pilots Association (SAAPA) and the National Transport Movement (NTM) Pilot Forum are set to embark on protest action.

The two entities informed SAA of their decision to commence 'work-to-rule' industrial action effective Wednesday, March 19.

The announcement follows a protracted negotiation period that has left many stakeholders apprehensive about the future of the airline's service continuity.

Group Chief Executive, Professor John Lamola, has expressed his discontent over the pilots' decision, emphasising the “comprehensive and favourable final offer” the airline extended to its pilots earlier this month.

“We have implemented strong contingency measures to minimise the impact of this industrial action,” Lamola stated, underscoring that SAA remains committed to ensuring uninterrupted service and real-time updates on flight statuses for passengers and partners alike.

He added that he is hopeful that constructive engagement will lead to an amicable resolution.

The backdrop to this industrial action is a challenging economic climate characterised by rising fuel prices, the weakened rand, and intense competition impacting SAA’s financial stability. Under such strenuous circumstances, Lamola asserts that the airline's offer to the pilots is both “fair and generous.”

A glimpse into the negotiations

The saga of salary negotiations began in May 2024, with initial demands from pilots for a staggering 30% salary increase, which was subsequently tempered to 15.7%. In response to the ongoing unrest, SAA had initiated an average salary increase of 7.2% along with an increase in the medical aid subsidy, yet this too was rejected by the pilots, leading to a previous strike on 5 December 2024. At that time, some agreements were reached, including a modest 1% on Total Cost of Employment (TCE) increase.

After further discussions, SAA presented its final offer on 5 March 2025, proposing a progressive salary structure over three years, introducing a longevity salary progression model. The offer also encompasses duty hour regulations, additional leave days, and increased travel privileges for pilots and their families, among other benefits.

Future outlook

Despite the ongoing industrial action, SAA's leadership remains committed to collaborating with the pilot body, highlighting the importance of open communication in resolving outstanding issues. “We are fully dedicated to reaching an agreement,” Lamola assured, indicating that negotiations would continue amidst the current tensions.

This move to work-to-rule is a significant escalation in the ongoing dispute and reflects broader concerns within the airline industry as economic pressures mount. As SAA navigates through these turbulent times, the focus remains on balancing fair compensation for its pilots with the operational viability of the airline.

IOL